Privacy Policy

Last updated: August 02, 2026

At our platform, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By accessing or using our services, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect several types of information from and about users of our services, including:

A. Personal Identification Information

Contact Details: Name, email address, mailing address, telephone number.
Identification Data: Passport details, national identity numbers, dates of birth (specifically when required for flight bookings, travel documentation, or visa applications).
Account Credentials: Username, password, and other security information used for authentication.

B. Travel and Transaction Information

Booking Preferences: Seat preferences, dietary requirements, hotel preferences, loyalty programs, and frequent flyer details.
Payment Details: Credit/debit card numbers, billing addresses, and other financial transaction information (processed securely through compliance-certified gateways).
Purchase History: Travel records, itineraries, passenger lists, and invoice summaries.

C. Technical and Usage Data

Device Information: IP address, operating system, browser type, device identifiers, and network information.
Usage Logs: Pages visited, duration of visit, clickstream data, search queries, and referring website addresses.

2. How We Use Your Information

We process your personal information for a variety of business purposes, including:

Service Provision: Facilitating flight bookings, travel packages, hotel stays, visa arrangements, and related coordination.
Communication: Sending booking confirmations, flight status updates, service alerts, administrative notifications, and responding to support requests.
Personalization: Tailoring search results, recommendation algorithms, and display layouts to match your individual preferences.
Security & Compliance: Verifying transactions, preventing fraud, detecting security incidents, and adhering to legal obligations and industry standards.
Business Analysis: Enhancing system performance, optimizing travel inventory, and conducting internal audits to improve user experience.

3. Sharing Your Information

To deliver our services, we may share your information with trusted third parties under strict data privacy conditions:

Travel Providers & Partners: Airlines, hotels, transport operators, and local tour partners required to fulfill your reservations and itineraries.
Service Providers: Payment processors, customer support platforms, database hosts, and analytical tool developers working on our behalf.
Compliance & Law Enforcement: Competent judicial authorities, border control agencies, and government departments when required by law or to protect public safety.

We do not sell, rent, or trade your personal identification information to third parties for marketing purposes without your explicit consent.

4. Data Security and Retention

Security Measures: We implement robust administrative, technical, and physical security procedures to protect your personal data against unauthorized access, loss, or alteration.
Data Retention: We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, satisfy legal/auditing requirements, and resolve active disputes.

5. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

Access & Portability: Request a copy of the personal data we hold about you in a structured, readable format.
Correction: Request rectification of inaccurate or incomplete personal details.
Erasure ("Right to be Forgotten"): Request the deletion of your personal records, subject to regulatory retention laws.
Restriction & Objection: Object to the processing of your data or request restriction of its usage.

To exercise any of these rights, please contact our support team using the contact details provided below.

6. Cookies and Tracking

We use cookies, web beacons, and similar tracking technologies to store user preferences, analyze traffic trends, and track session status. You can configure your browser to decline cookies, but please note that some features of our website may not function correctly as a result.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or regulatory requirements. Any modifications will be posted directly on this page with an updated revision date. We encourage you to review this page periodically to remain informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal data, please reach out to us:

Email: support@skykru.com
Phone: +91 9567302424
Address: Skykru Holidays Support Team